Ccap philippines members. , Makati City, Philippines Phone: +632 8856 0557 About CCAP.

Ccap philippines members “We are honored to be a member of CCAP,” said Joy Sebastian, Open Access BPO’s Global Vice President. As of March 2024, there were more than 13. Their reward? Each staff and their companion received an extravagant 4-day, all-expense paid vacation in the exclusive #Balesin island resort in Polilio, Quezon. 53,976 likes · 386 talking about this. The BSP and members of The Credit Card Association of The Philippine (CCAP) have set up an Interbank Debt Relief Program (IDRP), a debt restructuring program to help cardholders make their debt repayments more manageable. This complements the goal of the Bangko Sentral ng Pilipinas (BSP) to transform the country from a cash-heavy to a cash-lite economy. (EastWest) Equicom Savings Bank (Equicom) HongKong and Shanghai Banking Corp. , Makati City, Philippines Phone: +632 8856 0557 About CCAP. If you are a member, please login to access the report. CCAP takes a leading role in harnessing, harmonizing and About CCAP. Welcome to the official page of the Credit Card Association of the Philippines (CCAP). In total, CCAP membership represents 70% of the entire call center industry. This was 2. Jul 12, 2016 · Members of the media, Qualfon’s partners in the community, clients, prospects, and members of the local community are invited. Nov 3, 2016 · Headquartered in Irvine, California, Alorica currently has 92,000 team members worldwide and takes pride in its 30,500 employees in 17 office locations across the Philippines. These members account for more than 60% of the revenues and workforce in the industry. GREGORIO 3 BANGKO KABAYAN (A RURAL BANK) INC. “Software groups are expanding. From having seven original founders in 2001, CCAP is now comprised of over a hundred member-companies operating in various strategic locations in the Philippines. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. It now has nearly a hundred member-companies in various locations in the Philippines. Your email is not listed as one of CCAP members. SAVii proudly empowers 500,000+ employees, including those of 37 CCAP member companies including Foundever, Qualfon and WTW Ph. Mar 28, 2023 · Approximately 230 Philippines staff across various locations, levels, and departments were selected as the best of the best role models of the Concentrix Culture. Today, the Credit Card Association of the Philippines is composed of 16 regular members and 2 associate members. Through these industry engagements, Benedict helps drive multi–sector efforts to continue growing the country’s IT and Business Process Management(IT-BPM) economy, including industry roadmap development, talent Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Since credit card issuers sell their delinquent loan portfolios to 3rd party debt collectors ,CCAP wants to ensure that cardholders who pay off their debt are properly documented. Antonio R. He is also the President of the Contact Center Association of the Philippines (CCAP), of which he is a founding board member. MANILA, Philippines — Cash is no longer king as Aug 16, 2016 · John Naranjo, president of DSII and chief executive officer (CEO) of Ingenuity, a Davao-based software development agency, said the number of members of the Davao software association reached to some 40, the figure doubled as compared to 20 members in the previous years. These members account for more than 70% of the revenues and workforce in the industry. The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 53,501 likes · 10 talking about this · 95 were here. Oct 14, 2016 · More than being fun, TELUS International Philippines fosters a caring environment that is reflected in all its initiatives for its team members. , Makati City, Philippines Phone: +632 8856 0557 Mar 27, 2018 · In a span of only four years, the site has grown into more than 1,000 team members, and have recently expanded to create capacity for even more exciting growth. We are committed to the promotion of the From having seven original founders in 2001, CCAP is now comprised of over a hundred member-companies operating in various strategic locations in the Philippines. , Makati City, Philippines Phone: +632 8856 0557 Jun 17, 2021 · CCAP is a non-profit organization composed of leading contact centers in the Philippines. Tonichi Achurra-Parekh, leads the council together along with its officers. May 20, 2022 · ePLDT Inc. MANILA, Philippines, November 22, 2024 – Teleperformance (TP), the first and only company in the Philippines recognized as Great Place To Work® for seven consecutive years, garnered recognitions in the recent Philippine Bahaghari Awards 2024. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body Oct 7, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Collapsed Structures Search and Rescue Operations Oct 1, 2021 · CCAP is composed of 130-member companies that represent about 70 to 80 percent in the industry. Advisor: Tim Scyner, InTouch CX Dec 11, 2023 · About Us The Cold Chain Association of the Philippines, Inc. Aug 22, 2016 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Nov 3, 2021 · As it celebrates over four decades of existence, the Credit Card Association of the Philippines (CCAP) provides Filipinos with better access to credit cards. Seeking an Outsourced Partner. ALEA F. ZABALLA 4 BANGKO MABUHAY (RURAL BANK OF TANZA), […] Contact Center Association of the Philippines - CCAP, Makati. Success can depend on knowing the right people at the right time. Our prestigious accolades, including multiple Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Awards, reflect our commitment to innovation, integrity, and collaboration in shaping the future of the credit card Held twice a year, the CCAP’s General Membership Meetings (GMM) provide opportunities for designated primary and secondary representatives of CCAP member companies to hear updates on CCAP programs and discuss relevant issues. He has been responsible for spearheading the Association’s numerous activities, including international trade missions, conferences, seminars, business matching and networking events. What We Do CCAP actively promotes the contact center industry here and abroad by: About CCAP. , Makati City, Philippines Phone: +632 8856 0557 Nov 11, 2023 · Members of Concentrix + Webhelp Philippines ExeCom represent the company at the 2023 Asia CEO Award Ceremonies About Concentrix + Webhelp. Infante as founding President together with twenty-one (21) members representing the religious and socio-civic sectors. The Cold Chain Association of the Philippines, Inc. , cor Makati Ave. 2 days ago · TP teammates at the TP float join the Grand Parade of Sinulog Festival 2025. The 2-day training will cover the following: Day 1: Hazards and Disaster Management Concept. Oct 18, 2024 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 FIND A COLD CHAIN MEMBER CCAP provides you with networking opportunities with experts and peers from a range of sectors and industries. Posted by u/Dangerous-File-5650 - 3 votes and 2 comments A substantial number of CCAP member companies are classified as SMEs or companies with less than 1,500 employees. CCAP, comprising the country’s 18 major credit card The CCAP Security Council was formed to provide a platform for collaborative efforts on initiatives and formulation of industry-level solutions related to data privacy and security concerns impacting the members. The New York-based Amex which has been in business in the Philippines since 1916, has had a “legacy that spans an entire century,” according to Kapur. Our organization mediates between the credit card industry, merchant establishments, and the consumers. The schedule of CEO Forum is typically planned for the entire year, but the schedule can change depending on the urgency of matters to be discussed. Jul 23, 2024 · THE CREDIT CARD Association of the Philippines (CCAP) is launching an awareness campaign simplifying credit card terminologies to help improve financial literacy. (CCAP) is a multi-sectoral grouping of companies and professional organizations involved in the various processes and activities in managing the supply chain for perishable food products. (HSBC) Maybank Philippines Inc We are the Contact Center Association of the Philippines (CCAP). Currently housing 800 seats in its Phase 1 and 2 locations, the Bacolod site expanded further into its Phase 3, housing 330 seats, to accommodate a total of 1,100 production seats to CCAP Fairtrade for Development Inc. Remedies for outstanding credit card debt in The Philippines. ” Jan 7, 2025 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Nov 14, 2023 · In line with its objective to protect the credit card consumers, CCAP partnered with Collectius, a debt management company. Not only does CCAP provide a platform for exchange of ideas, best practices and new technologies to the contact center industry, but it also takes into consideration aspects like health and wellness Cold Chain Association of the Philippines - CCAP, Quezon City, Philippines. CCAP members have long felt the impact of robotics and AI and are now shifting to medium to complex work, introducing hybrid models by combining Aug 18, 2017 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Jun 28, 2024 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Apr 16, 2019 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 An active board member of the Contact Center Association of the Philippines (CCAP) since 2016 she actively promotes the growth of contact center industry in the Philippines and abroad. These companies are located all over the Philippines, proving that expansion has reached the provinces as well. Nov 7, 2024 · The launch event ended with a high-level panel discussion, which included Call Center Association of the Philippines (CCAP) Operations Director Jay Santisteban, Analytics and Artificial Intelligence Association of the Philippines (AAP) President Michelle Alarcon, Frost & Sullivan Industry Principal Sherrel Roche, Everest Group Practice Director Oct 23, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP Board Trustee, Ms. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Credit Card Association of the Philippines. Contact Center Association of the Philippines (CCAP) is the industry organization Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Jojo Uligan is currently the President and founding Board member of the Contact Center Association of the Philippines (CCAP). , Makati City, Philippines Phone: +632 8856 0557 Nov 17, 2022 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Nov 17, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Date: Apr 27 Contact Center Association of the Philippines Shops 3 and 4 The Dec 12, 2019 · Pasay City, Philippines – Teleperformance Philippines was recently inducted as the newest member of the Philippine Financial and Inter-Industry Pride (PFIP) at the 6th Annual PFIP Gala held at the Forbes Ballroom, Conrad Manila, Pasay City. As a Board Trustee, Tonichi heads the CCAP Security, BCP & HR Councils. TP Pride members and officers celebrate and receive the Bahaghari […] Fortune ranks Teleperformance among world’s top 10 best workplaces in 2024 16:13 20 Nov 2024 Feb 13, 2022 · The Wisconsin Court System protects individuals' rights, privileges and liberties, maintains the rule of law, and provides a forum for the resolution of disputes that is fair, accessible, independent and effective. It advocates on behalf of the local outsourcing industry and supports the Philippines’ global dominance in voice services. Teleperformance (TP), the Philippines’ first and most consistently certified Great Place to Work, celebrated the annual Sinulog festival together with an impressive crowd of over 4 million, honoring Cebu’s rich tradition, culture, and the invaluable role of Cebuano employees in the company’s success. REGINA O. During the opening remarks, Jojo Uligan the President of Contact Center Association of the Philippines says “We’re excited to have the Contact Islands 2021 event this year. Among them, PEZA’s Deputy Director General for OperationsMs. 8%) more than the same period last year, CCAP Mar 31, 2017 · Dear CCAP Members, In coordination with MMDA, we are pleased to announce the available schedules, exclusive to CCAP members, for the first responder training on earthquake disaster preparedness. Jun 19, 2018 · CCAP is yet to release its 2017 official revenue figures but based on the Everest study, the estimate is $13 billion, just slightly above the actual $12. The campaign is meant to “bridge the gap between regulatory language and everyday understanding,” CCAP said in a statement on Monday. (ChinaBank) EastWest Banking Corp. To make this possible, CCAP partnered with Collectius Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 9 million cards in force across the Philippines based on the Credit Card Association of the Philippines’ (CCAP) 1st quarter survey. , Makati City, Philippines Phone: +632 8856 0557 Nov 26, 2024 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in [Country name] has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. , Makati City, Philippines Phone: +632 8856 0557 Philippines at the Helm of Delivering Customer Experience of the Future Everest Group 2017. From the CCAP members, government members, and our allies, welcome to the event. ZERNAN T. MA. was formally organized in May 1973 with Mr. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the The Cold Chain Association of the Philippines, Inc. Nov 4, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Providing business development support In essence, CCAP undertakes actions that members, individually, cannot do. Over the years, the Credit Card Association of the Philippines (CCAP) has consistently been recognized for its unwavering dedication to excellence and industry leadership. , Makati City, Philippines Phone: +632 8856 0557 The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. Nov 22, 2024 · TP Pride members and officers celebrate and receive the Bahaghari Awards recognizing TP’s Diversity, Equity, and Inclusion initiatives. (ACPI), Global In-House Center Council (GICC) Philippines, Contact Center Association of the Philippines (CCAP), Game Developers Association of the Philippines (GDAP), Healthcare Information Management Association of the Philippines (HIMAP), and Jan 29, 2020 · The organization was established in October 2001 with only 7 founding member companies. 21st Annual CCAP Training Conference in Legazpi City The Cold Chain Association of the Philippines, Inc. GENLUKBA was started when members of World Vision visit their community as part of their “ABK3 Leap” project to end child labor. Community Crafts Association of the Philippines, Inc. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 This report is restricted for non-member and can only be downloaded by members. About CCAP. Find Business Partner. Feb 11, 2017 · Representatives of leading BPO companies came together as the Contact Center Association of the Philippines (CCAP) held a Sectoral Roadmap Session at the Marriott Grand Ballroom in Pasay City recently. PEZA officials were very informative as they gave keynote presentations for their respective divisions. Mickey is a graduate of De La Salle University with a Bachelor of Science in Business Degree major in Marketing Management. The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. Feb 10, 2017 · Some CCAP members operating outside of PEZA also sent representatives to the forum to learn about and take advantage of the potential benefits offered by the partnership. CCAP recognizes that the business needs of SMEs are no different from much larger counter parts but CCAP is conscious to make its programs more palatable to SMEs from affordable training and event fees to programs that will contribute to cost savings. The company’s overall success is driving this local hiring initiative. Fun is the result of the conscious effort of providing programs and facilities that support the professional and personal growth and development of its team members. (CCAP) is a multisectoral grouping of companies and other professional organizations in the Philippines with the primary mission to organize the different industry sectors participating in the supply chain of both chilled and/or frozen food products and other groups operating temperature controlled product storage or distribution into a body Nov 22, 2024 · TP Pride members and officers celebrate and receive the Bahaghari Awards recognizing TP’s Diversity, Equity, and Inclusion initiatives. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices. , the country’s leading enabler of digital solutions, officially becomes the first and only Philippine organizational member of global leader in incident response Forum of Incident Response and Security Teams (FIRST)—strengthening its cyber security capabilities and enabling it to respond better to security incidents. was officially established as an intermediary marketing arm of CCAP. Thus, it shares the same purpose with CCAP, the NGO, but focuses and specializes in export trading of the handicraft products made by the community-based marginal producers. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP member companies provide a variety of outsourced and offshoring services with extensive experience with client companies in North America, Europe, Australia, New Zealand and the Asia Pacific regions. We empower you to think right, choose right, and spend right when using your credit card so you achieve good financial standing. We count as members only those who assiduously work towards operational excellence. , Makati City, Philippines Phone: +632 8856 0557 Apr 27, 2020 · The event is available to high potential middle managers of CCAP member companies. Jun 25, 2024 · MANILA, Philippines – More Filipinos have credit cards now than ever before. Login Nov 8, 2023 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Sep 21, 2022 · Fraudulent credit card activities via remote and other digital payment channels have increased by 21 percent in the Philippines since the COVID-19 pandemic erupted as customers shifted to remote and other digital payments to deal with mobility restrictions, according to Credit Card Association of the Philippines (CCAP). Mickey serves as a member of the Board of Trustees of CCAP responsible for SME, Marketing and Investment, and oversees the CCAP Procurement Council. "Being associated with the Contact Center Association of the Philippines (CCAP) for the past 7 years has been a fairly holistic experience for us. With over 400 members and six partner associations—the Animation Council of the Philippines, Inc. 1,108 likes · 1 talking about this · 2 were here. Here’s a list of the 15 member banks of the Credit Card Association of the Philippines (CCAP): Asia United Bank; Bank of Commerce; Bank of the Philippine Islands (BPI) Citibank NA; China Banking Corp. They became partner of CCAP when their president, Anecita Gemoya, attended CCAP’s workshop on Framework development for Fair Trade, Resilient & Sustainable enterprises. 1 million cards (17. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Teleserv is one of the seven founding member companies of the CCAP. PANGILINAN 2 ALLBANK (A THRIFT BANK), INC. The CCAP CEO Forums are regular consultative meetings of C-level heads of member companies to discuss pressing issues that need broad consensus. Aug 12, 2024 · The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. (CCAP) is a Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Nov 19, 2024 · Members as of AS OF NOVEMBER 19, 2024 (492) BANKING COMPANY OFFICIAL REPRESENTATIVE 1 AGRIBUSINESS RURAL BANK, INC. The purpose then was to contribute to the social and economic progress of the country’s urban and rural poor, with Aug 4, 2016 · Benedict Hernandez, president of the Contact Center Association of the Philippines (CCAP), said just as the industry has evolved in the past 15 years, its agents have skilled up, taking on more sophisticated call center jobs, raising the bar for the sector that employs 800,000 people and generates close to $14 billion revenues annually. It is normal during GMMs for a broad range of functional issues to be tackled. In a survey, 42 percent of the companies which represent about 300,000 employees are forecasting double-digit growth this year, which Hernandez described as “quite phenomenal. After the ceremony, attendees will have the option to take a guided tour of the contact center. “This initiative aims to ensure that credit cardholders can easily grasp the essential . Hi, we’re a leading global provider of customer experience (CX) solutions and technology. The Contact Center Association of the Philippines (CCAP) was established in 2001 and is the umbrella organization of the Philippine contact center industry. CCAP is now composed of 90 members. ” Aug 18, 2016 · The facility houses the company’s customer service and credit management teams servicing card members, merchants and enterprise partners in the US, Australia and New Zealand. , cor Makati Ave The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. Oct 1, 2021 · Bea Lim, Managing Director for TeamAsia stood as host. 77 billion reported in 2016 by CCAP members. Feb 15, 2024 · SAVii, CCAP memberssince 2019, have again been recognized as a preferred employee benefit by HR Tech Magazine. jqtwf xvhmz ywtdnvqw mverl hmlme qmpv qwsvywiv ozvir ylpsim ncfj