How to refund buyer on ebay app iphone. Had a refund request.

How to refund buyer on ebay app iphone Ebay sides with buyers, so if there is a dispute, you'd win anyway. Jun 29, 2024 · Method 2: Printing a Receipt from eBay Mobile App. If the buyer did break the machine, there is not much you can do if you accept the return and get it back broken. 00 back and the reason for this dispute is that the buyer hasn't received a refund" Guaranteed package came 4 days late for me. If the package was stolen of their porch that sucks for them but eBay will find any case in your favor. Make sure you keep your tracking and it should be perfectly safe to send it back. ebay tells you that if you refund the buyer immediately that you should not expect the item to come back. dispute agents have leeway to decide who to find in favor of, and you need to prove as a seller that you delivered the item as described and convince them that wear-and-tear on an item with no warranty does not constitute a refund after 180 days. Currency exchange rate applied to refunds Depending on the situation, there are a number of ways a refund can be issued. I declined the return and said I would send it out today (don't offer refunds on my ebay store). Recently I sold an item, used the eBay provided label and a week later got negative feedback saying I shipped the item to the wrong address and then got a refund request that said I shipped the item to their old address. If the seller doesn't respond or you're unable to resolve the issue with them, you can ask us to step in and help. eBay sided with me that the buyer stupidly left their old address in the system, I did nothing wrong and they removed the No buying-related questions. Whatnot allows a one-time cancellation opportunity for buyers who have not received a previous refund or cancellation, when shipping information has not yet been created. If you're a top rated seller, you can deduct up to 50% for use/damage/missing parts and eBay protects you from negative feedback. EBay is more buyer friendly but incredibly, it used to be even worse. I contacted eBay before I received the item back. The unofficial eBay subreddit. Help for buyers and sellers. 3. Dec 6, 2023 · The eBay refund policy protects buyers and sellers in the event of a return. If you do an INAD case and the seller won't accept the return and Ebay has to do it, that's what almost always happens, they take the refund from the seller. And about 30 minutes after it sold, the buyer messaged me saying that they would like to cancel as they found a better offer locally, and asked if I could cancel the order. Printing an eBay return postage label. Open the eBay app: Open the eBay app on your mobile device. It's 'I'm sorry you're not happy with your purchase. Buyers know the game, if seller has a certain listing that is flawed they can take an item, use it, then resell it and The seller authorized the buyer to use an eBay return label, or; eBay provided a return label to the buyer on the seller's behalf; If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. New eBay messaging experience. "Hi, this computer got destroyed between the two transits, so we had to exercise our seller protection and have eBay cover 50% of the refund. com Visa Card — the world’s most widely available crypto card, the Crypto. The buyer is pushing for contact and communications outside of the eBay system. Then, let eBay refund your purchase. I've been PMing buyers with a picture of the return label attached to the message. If sure buyer is making a false claim, make sure to report them and move on. You feel that the return is false and are worried that the buyer is going to substitute an old used item for the new one you sent. Check link instructional. I accepted a return after 40 days for a buyer claiming the phone I sold him was stolen. ebay will provide the refund themselves even though tracking shows it as delivered So what happened was the buyer gave a wrong address for a $400 item. Feb 9, 2022 · If it was not disclosed in the sale that it was activation locked or iCloud locked, return it and get your money back. If for some reason the buyer finds a way to convince ebay to get a refund, it will come out of ebay's pocket, not yours. com serves over 80 million customers today, with the world’s fastest growing crypto app, along with the Crypto. If the coupon value does not appear, please enter the coupon code. As a seller, you can issue refunds through Seller Hub or My eBay. The reason they do this crap is that sometimes ebay will close the case and refund them, but not take $ out of your paypal for the refund, and will not mark any cases closed against you. The allowance does not apply to breaks or other items that can be used or consumed on screen. true. I explained to them that I had it titled correctly, in the correct category and the pictures showed exactly what it was but they filed an Ebay dispute anyway to get a refund. In the new experience, all messages from the same buyer or seller will be grouped together in a threaded conversation. Since the refund was already given you might be out of the money but could ask the buyer to send the package back. I guess the question I have is if there is a “partial refund” option under the return process? From what I understand, partial refunds are not part of the eBay Return process so the Buyer usually messages the Seller for a partial refund, Seller sends partial refund, and Seller assumes Buyer is satisfied. Most likely the refund came from the seller. I bought from a seller who had an established reputation, original pictures of the actual item, and reasonably consistent sales. I refused to refund, requesting them hold on a few days because obviously there's a trend from this location. "They are requesting $399. You'll see this option if the seller has offered an eBay label, or if you're paying for return postage. If the total of your Available or Processing funds are insufficient to cover the outstanding amounts you owe, eBay will charge your on-file payment I’d contact the seller first with the facts, and ask how they’d like to handle it. Then enter a refund amount and select the ‘Send Refund’ button to complete the process. They will say "shows delivered, check with neighbors" and deny any INR claim. Like the title says I cant refund the buyer, he has already returned the item and I have inspected it but when I go to confirm the refund back to the buyer it says that the payment method cant be processed, It only lets me choose my bank or credit card and nothing else, But Ebay still has the sellers funds on hold for another week, this is supposedly because of my limit selling history on Ebay. Buyers please visit r/ebay. yes, obviously no refund, but you need to defend your case. Here's how to print an eBay return label, if one is available: Nov 27, 2023 · As a consultant who assists small business owners on eBay, I often get questions about how buyers can get refunds without going through the return process. First thing you should do here is to reply to the feedback, stating something simple like: Offered buyer full refund, buyer did not reply. Prove eBay your item is fake through our Certificate of Authenticity, as they require a third-party authentication service through an official document. Like it not, buyers can always return under eBay's 30 day guarantee. If they get a number of seller complaints their account will get canned. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute. If the buyer refuses delivery they loose their buyer protections. Could be old news but I hope this helps! Imgur Screenshare. I received it, eBay refunded the buyer. If the total of your Available and Processing funds are insufficient to cover the outstanding amounts you owe, eBay will charge your on-file Aug 17, 2024 · Open the eBay App: Open the eBay app on your iPhone and log in to your account. They asked via eBay messages if they could get a refund. I recently bought an iPhone 6S Plus via ebay for my daughter, and it went perfectly smoothly. Fast forward a week and Ebay lets them have the refund. Would rather just refund them and block them. You can call to get it removed. *This is not eBay 101 or a beginner's forum for basic "how to If the buyer filed a chargeback with their credit card you aren’t getting the item back and eBay can’t help you. Only dispute ebay will side with seller is if buyer opens not received case and tracking shows delivery. Also, eBay can put a defect on your account for cancelling a sale that a buyer didn't ask to cancel. I've since talked to 2 separate reps and both of them say I was not at fault and I could try to appeal the decision. Open the eBay app on your iPhone and log in to your account. 13 min article; Return postage for buyers. They never open an actual case either, like they know how to work the system or something. Select redeem Coupon on the checkout screen. I’ve never had a buyer ask for a partial refund, and I think it should be up to the seller if they’d like to offer you one but give them a chance to work with you Remember, if you willingly refund someone, that means you are admitting fault and ebay cannot reverse the refund. I told eBay I was OK to refund the buyer, but I shouldn't be liable for the original shipping cost. My assumption was since they had the setting for 'buyer pays return shipping' that they had the return available. Check the seller's return policy in the listing to see who is responsible for return shipping costs. And eBay will side with you if she tries leaving you negative feedback. Jan 2, 2025 · Here are some of the most common eBay scams for buyers on eBay: Non-delivery scam. *New visitors please use the 'weekly open' thread or your post will be deleted. If you don't allow/progress a return then the buyer may open a chargeback instead, and that will likely mean you lose your money and the item. Who pays the cost of return shipping depends on the seller's return policy and the reason for the return. There’s always “that guy” that wants the . You'll have to negotiate who fronts the cost of return shipping, negotiate when the refund is given, and how much, and send refund through the ebay order information through the drop down -> send refund. Right now, if I go to my item to "issue refund," I am directed to a page where it says "You sent the buyer an offer," referring to my partial refund offer, but there's no visible They are all scam buyers. If you still want the buyer to return the item to get a partial refund, you are going to have to do that OUTSIDE of the ebay return system. Ask that they document your concerns Aug 30, 2024 · Open the eBay App: First, open the eBay app on your mobile device. They're just too subject to abuse/misuse (that's why they're against policy). When eBay issues a refund to your buyer on your behalf due to an eBay Money Back Guarantee case or payment dispute, the amount will be deducted from the total of your Available or Processing funds. Crypto. US buyer wants refund for international order that's I ordered an item that didn't arrive in the given time frame. We always refund severe overages, if it’s over $5. com DeFi Wallet. chances are they are just going to sell it themselves because they can make more money. You might have to get handed over to someone who has the authority to do it though. That mean 98% of some items are staying left unsold over 30 days. All my packages from Jan 25th were held up in North Houston sorting facility. Jun 24, 2021 · How do I refund a buyer on the eBay app? Select ‘Start Refund’ from the dropdown menu in the Seller Hub, and then select a reason for the refund. eBay doesn't require you to give a refund without a return so I don't even give the option. The non-delivery scam, often referred to as a “non-delivery fraud,” takes advantage of buyers on platforms like eBay. It would be good if you watch the video until the end so that you don't miss important steps. Go to the eBay message section and tap on the conversation where you want to attach the photo. Rarely do we get a Thank you but… 80% of our business is return customers so we send the refund even when not asked or formally thanked for it. OP said $300 item, I doubt eBay is going to issue courtesy refund. But if a case is raised (you will lose 100% and get a seller defect), then appeal the decision then WIN the decision, ebay can reverse the refund back to you but allow the buyer to be refunded too (ebay eats the loss) as well as On the 25th, the buyer opened a case and demanded a refund or he would leave me negative feedback. A few buyers weren't patient, pushed for a refund and ebay gave it to them. Jul 12, 2024 · How to Block a Buyer on eBay App. After some troubleshooting with them I decided to give them a refund without having them send the item back to me (I know, I know). Preemptively trying to avoid a problematic buyer from causing you a problem, is just opening up the door for them wanting more from you. Based on the return, the buyer stands to receive a full refund, partial refund, or replacement item. Right now eBay sell through in some categories is less than 2%. Had a refund request. Here's how: Locate the order in Seller Hub. Enter the desired refund amount, and select Send refund. When eBay issues a refund to your buyer on your behalf due to an eBay Money Back Guarantee case or payment dispute, the amount will be deducted from the total of your Available and Processing funds. Jan 6, 2025 · To get a refund on eBay for counterfeits, you have to authenticate the item, contact the seller, and then file a claim on eBay. eBay has no authority to make the buyer return the item. If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. Find answers to your returns and refunds questions. Tap on the Account Icon : Tap on the account icon () located at the top-right corner of the screen. Essentially buyer bought an item, started a return around 2 hours after purchase. That’s what eBay told me that I had to do. I see that OP decided to just refund without asking for the item back as the shipping was 70$. eBay return postage labels with Australia Post or HUBBED are available for most domestic returns. 80 votes, 69 comments. Do not g outside the Ebay system or eBay will not protect you if there is scamming going on Sold a knife set for $550, buyer purchased it and sent me a 5 paragraph persuasive essay through ebay messages about how she did not know the "XXXX" on each blade (shown in my photos) are factory seconds (also mentioned in my listing) and not covered by warranty and asked for a $300 refund or a return 2 days ago · eBay's community forums for the US and UK have been flooded with complaints, indicating this is an issue for anyone with older devices which do not support the most recent versions of their respective operating systems, leaving them incompatible with the latest eBay app update. You can also report people abusing returns and often get a credit back for the return shipping. As a seller, I occasionally use partial refunds in cases where it would cost me more of a loss if you returned it. I had a buyer request a return for reason "doesn't fit" so I accept it because he will have to pay to return it, so fine whatever, odds are he won't anyway. Of course I’m not going to give a full refund and be out the $30+ and time. If there are some extenuating circumstances, then Ebay might pay the refund, but that's rare. Buyer provided a wrong address and the item was returned to me. If you don't accept the return eBay will take over and refund the buyer at your expense and your account get's a ding. When eBay issues a refund to your buyer on your behalf due to an eBay Money Back Guarantee case, the amount will be automatically deducted from the total of your Available, Processing, and On hold funds. This seems just so completely dumb. opening a return does not mean the buyer gets a refund immediately. We have described the step-by-step process to cancel a return request on eBay below that you can follow and answered some frequently asked questions on this topic. Authenticate We would like to show you a description here but the site won’t allow us. in someone else’s case like you they also lost $300 as Ebay let the buyer keep the money About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright When eBay refunds your buyer in an eBay Money Back Guarantee case. You have tracking that shows delivered to the buyer's city + postal code. Once you have received the item then issue the refund. Now buyer is sending me multiple messages that I need to open a return for them to send it back to me. 90 cents though. Sellers have to refund 100% of the buyer’s money in that event of a return, even for reasons that have nothing to do with the seller. The buyer is asking for money. Estimated and actual delivery dates You’re right, though. The reasons for returning the item will determine the options of the seller. *This is not eBay 101 or a beginner's forum for basic "how to you messed up. If you contact eBay they can refund the buyer with the held funds. How I respond to the buyer about a refund would depend on the reason for the return. *This is not eBay 101 or a beginner's forum for basic "how to The best way to cancel a refund request is by logging into your eBay account, accessing the order through your Purchase History, viewing the return request, and then ”closing” it. I waited another week before contacting the seller, not asking for a refund but instead asking if they have any information about my item. *This is not eBay 101 or a beginner's forum for basic "how to No there's no way to reverse/stop a refund that a seller has voluntarily issued. To safeguard buyers from deceitful sellers, eBay provides a money-back guarantee. eBay will send buyer a shipping label. com and look for the charge that you want to request a refund for. I’m glad eBay has this rule because otherwise it would be open season on sellers. Cash App is a financial services application available in the US. From the dropdown menu, select Send refund. It offers peer-to-peer money transfer, bitcoin and stock exchange, bitcoin on-chain and lightning wallet, personalised debit card, savings account, short term lending and other services. They issued no refund to the buyer. It took a few days before eBay ruled it in my favor. A day later I received a refund with no further explanation from the seller. Refunds can be issued by you, or by eBay. 50 we send back the overage . When you sell something on eBay you are technically entering a binding contract to sell to that person, and not honoring that sale is technically breach of contract. eBay needs buyers not sellers. Coupon value will display on the next screen. Blocking a buyer on the eBay app is a straightforward process. Your fees are your fees. com is the best place to buy, sell, and pay with crypto. Just makes for happy return buyers. 1. payment to the buyer does not constitute as a refund You are asking if it is safe to return an item and pay the return shipping. This code can be found in your email. If the total of your Available and Processing funds are insufficient to cover the outstanding amounts you owe, eBay will charge your on-file Buyer opened return for “ordered by mistake” 3 weeks ago. Tap on the "+" icon located at the bottom left corner of the screen. On 10/20/20, the buyer opened a "ordered wrong item" return, and I declined the return (I had the option). TBH I usually don't contact the buyer when stuff like this happens though because 99% of the time the package was returned due to the buyer being careless and probably 3/4 don't ever follow up for a refund. Select the checkbox to apply the Coupon to your purchase. Ho As you were told here previously, you should have a return address on the label, it will save you from loosing your items, also, if you don't refund the buyer eBay will side with them as you have no proof of the item being delivered to them, you will lose the money and get a case not resolved by the seller on your account, the best thing to do The unofficial eBay subreddit. *This is not eBay 101 or a beginner's forum for basic "how to May 30, 2023 · If you want to attach a photo to an eBay message on your iPhone, follow these steps: 1. ” USPS told me it’s my word against theirs as to what was in the box. Go to Your Purchase History : Tap on "Purchased" at the bottom of the screen and select "Purchase History" from the If a chargeback is filed, you are covered by eBay. When you request a return, the seller should get back to you within 3 business days. There are several ways you can send an item back to the seller. It is in ebay's best interest to save a buyer and martyr a seller. You can also issue a refund through a cancellation or return request, or a report that an item hasn't arrived. Your recourse is small claims court against the buyer. Then appeal it with eBay anyway. Stop trying to assume responsibility when you have seller protection that satisfies all the requirements. If you accept returns but “buyer pays return shipping” and they choose “does not fit” option then when you refund them through the case it deducts the return shipping label cost. Now they're spamming swear words and threatening to come to my address unless they get a return. With Amazon you can say you didn’t get it and they will refund you even if it shows delivered. Buyer opened return for “ordered by mistake” 3 weeks ago. I might be late to the party but I was playing around with the eBay app and discovered that you can "lock" your filters, basically set your own defaults, which is a huge timesaver at the thrift store. If ebay chooses to refund the buyer before the package is delivered, keep an eye on the tracking info, when the item is delivered, submit an appeal to ebay to either get your money back or get your item back. Refunds to buyers. It is intentionally curated on a quality-vs-quantity basis. Keep the message that shows they are fishing for a refund without To ensure all of our members have a great experience on eBay, most purchases are covered under the eBay Money Back Guarantee. You can definitely try calling eBay or have them call you and see what they can do about the situation. The only other option would be to look up the price of the accessory the buyer complained about, and if it's Nothing you can do, don’t manually refund. But you're thinking you'll never have to deal with returns but meanwhile eBay will force you to do a return when de buyer says a product isn't as described or faulty etc. I should also mention the buyer forgot to send the instruction manual back too. Think of it from the buyers side, there would be uproar if they had a 2nd debit from the payment method unauthorized just because a seller made a mistake/refunded too early etc and took back a refund. For most purchases, buyers are refunded to their original payment method. All buyer can do is check with postmaster to verify it was delivered correctly or not, and then file report on mail theft with police. My policy is no partials. Here’s a step-by-step guide: Open the eBay App: Open the eBay app on your mobile device. once you report a buyer, you will be having an REAL HUMAN BEING reviewing your case, not AI or some kind of robot. I shipped an expensive item to a buyer on ebay using a label I purchased through their platform. If it was disclosed, you unfortunately got exactly what you paid for an unusable phone. If the seller will not refund your money, file a claim with ebay under their buyer protection policy. Of course I was incorrect and I managed to refund the buyer only minutes after they requested a return label! Paypal and ebay changed policies sometime where it no longer automatically takes money from a bank account to cover a refund or a negative balance. Worst isn't maybe the right word. ebay has tons of them. 4. After the refund is issued, ebay will credit you the Requesting a partial refund is against eBay policy. The only other option would be to look up the price of the accessory the buyer complained about, and if it's Item delivered 10/19/20. eBay‘s policies provide buyers protection for many situations, but actually getting approved for a refund without returning the item involves a bit of strategy. And a couple days ago I had the exact same thing happen, different item and a more belligerent buyer but same formula: bad product, can't return, just give me a partial refund. 2. How to Redeem Your Mobile Coupon via the eBay App on iPhone 1. If you’re still selling, just don’t offer free shipping. A buyer purchased a piece of hardware from me (UK>UK ebay private seller), their behaviour has been off from the get go pushing me to dispatch this item they urgently need (I did), then as soon as it arrives (tracked, which I 'upgraded' them to for free due to concerns), I'm contacted with a message they changed their mind and want a refund, then a story about 'choosing the I just had to do this with a lost return that made it back over 1 month later. if you already lost your case, just hit reply to the eBay message that they decided to refund a buyer and write very informative paragraph of what happened including these things: story buyer username, name, item title, item ID Accept your return request and offer a full refund – You'll return the item and the seller will then issue a full refund – depending on their returns policy, this may or may not include the original shipping cost. I have accepted returns this way on no-return listings just to be kind and not stick the buyer with an item they don't want. Since it was so expensive (almost 2k) I opted for ebay's more expensive label bc I recall a policy from them automatically applying the necessary insurance to their usps labels in order to qualify for seller protection. You are within your rights to require a return before refund. The buyer kept my device and shipped me an iPhone 7 instead of 3x iPhone 13. Buyer initiated a return on the 29th day saying item was defective and could not hook to wifi. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. . However those things are automatically approved now for some reason, I don't mind if someone wants to return something however I used to just contact the buyer to solve any problems/offer help or send a partial refund, 3 out of 4 cases I was able to solve by just contacting the buyer. It’s on the buyer to have a safe receiving location. Either way, cancelling a sale just to relist to make more money is really shady. Your job is done. NEVER MISS A DEAL With the eBay app, stay in the know with real-time alerts about all the latest deals, your order updates, & much more — sent to your device with personal… Whenever I give a buyer a return label, the label gets some sort of status update inside USPS and ebay thinks the item is shipped, so the buyer cant print the return label anymore. I'm kinda new to eBay, but I'm under the impression that in order to continue the full refund process, the buyer has to click "decline" to my partial refund offer. I had to pay $30+ for return shipping. I have been a seller for 22 years so I sort of remember having to “accept” a return request and thought I was doing such since the UI in the flow made it seem that way- that I’d get the item back then ebay would issue the refund. its not as simple as that. You can issue full or partial refunds for items in Seller Hub up to 90 days after the original transaction. Before You Start: Understanding Refund Policies Dec 26, 2019 · There are three ways to issue a refund on eBay: by responding to a buyer's request, cancelling the order on eBay, or cancelling it on PayPal. It's for sure a buyer that knows USPS is backed up and unable to hold their estimated delivery times and he's exploiting that. We’ve rolled out a new messaging experience on the main site and in the eBay mobile app for Android and iOS users. 5 HOURS later the buyer escalates the return to ebay as a case and ebay makes a final decision for the buyer to return the item to If you accept the return you will lose some shipping fees but get the item and eBay fees back. Got multiple INR claims. Every package started showing up. Hi ebayers. Aug 30, 2024 · In this article, we’ll walk you through the process of refunding a buyer on the eBay app, including the necessary steps and best practices. Not all buyers understand the concept of opening a return and some have to be handheld through the process. r/ThriftStoreHauls r/whatsthisworth r/RedditBay r/ebay An hour later, they escalated the case to eBay and eBay is claiming they will refund the buyer within 7 days regardless of if the buyer sends the item back or not. *This is not eBay 101 or a beginner's forum for basic "how to Scan this QR code to download the app now. If No buying-related questions. There’s nothing they can do. When I got it I fired it up, all worked fine and sent the photos to eBay. When this happened, you should have contacted eBay and tell them your buyer was extorting you for a refund. No buying-related questions. Specify a refund amount for the item or for the order. Scratches not present when listed or shipped. *Read the FAQ and the rules before posting. If you have multiple Apple Accounts, use each one to sign in to reportaproblem. Scan this QR code to download the app now. I could send it back to them but I told them they would need to pay $60 (return and reshipping). Giving a refund to a non problematic buyer is just a cash loss. A buyer messaged me on eBay last week saying the item that they received didn't work. ‎Life’s easier in the eBay app — buy, sell & browse millions of items on the go, and discover exclusive deals, every single day. This may impact your protections as a seller. eBay closed the return because they sent nothing back. Aug 23, 2024 · In this video I will show you How To Refund A Buyer On eBay. This guarantee, however, has a few exceptions. The buyer is no longer a registered eBay member and has negative feedback from other sellers stating the same situation : buyer received item, asked for a return/refund, no Sep 16, 2024 · Learn more about purchases not billed through the App Store or the App Store's In-App Purchase system. I would never refund the item that was lost in mail if I have proof that I have shipped out. 2 min Accept your return request and offer a full refund – You'll return the item and the seller will then issue a full refund – depending on their returns policy, this may or may not include the original shipping cost. What did your listing have for terms about returns? There are cases where ebay will refund a buyer, from their pocket, and let the buyer keep the item. Ask for advice. Reasons why a buyer may ask for a refund: I’ve had people return a box with a brick in it and ebay still took the refund from my account and gave me a defect for “case resolved without seller resolution. You can choose whether to accept returns if a buyer changes their mind about a purchase. Hi all, so yesterday I sold a GPU on eBay. If the total of your Available and Processing funds are insufficient to cover the outstanding amounts you owe, eBay will charge your on-file This happened to me a couple of weeks ago. com Exchange and Crypto. Do not send money thru Venmo!! Get buyer to open refund then you accept the return. If you accept the return you will lose some shipping fees but get the item and eBay fees back. Part of these fees are to mitigate the loss/shipping cost you encounter if they decide to return something. Select ‘Sign Out’ : From contact ebay for business on facebook, they are about the only people at ebay left that will still help you. Tap on the "My eBay" tab: Tap on the "My eBay" tab located at the bottom of the screen. Simply hit "ask eBay to step in" on the return and they will issue you the other 50%. You are just a new seller and need a lot of help. " And he refunded me $874 via echeck. if you want the item back now, you better find a way to entice the buyer to return it (pay them extra out of pocket). Report the buyer for requesting a partial - this will help insulate you against negative feedback if they go that way. *This is a highly moderated subreddit. Let ebay go trough the whole case and they will decide when the buyer can receive a refund. To request a return, select the item you want to send back from your recent purchases above, or use the button below. apple. I got a refund because the item wasn’t as described the first message I got told me the seller accepted my return and initiated a refund but the second message I got from Ebay, told me to keep the item and money so in my case I got to keep the item and Money. Choose a reason for the refund. Same thing happened to me. However, 2 days after receiving the refund, my item arrived. My experience even in blatant scammy buyer cases ebay will usually side with buyer. 12/1/20, I get an email from eBay saying the buyer opened a payment dispute. you get the option to send a refund immediately and the buyer keeps the item, or you accept the return and you refund when you get the item back. vkctt vudc rsuic qqxv xuijkim vxcmg halanp tcgznap tbf bfdje gcjyxn otltaf jsheuc wgeexpx mqbleo