Chase customer service Jan 7, 2021 · When I called the number back, I encountered a supposed Chase phone tree that at first, sounded legit, but the options seemed "off. It used to be great but now even complaints to executive customer service at chase are not taken seriously. Aug 3, 2021 · I hate Chase customer service. $10 back when using the card for a certain vendor. Amex customer service is fantastic. I had the Sapphire Reserve Card from the first week it came out. The last straw was when I used a Chase offer. Support claims it’s a bug in the system, but a bug impacting customer ability to communicate with support regarding their finances for this long seems significant for a bank of this size. never received the $10 back. I left Chase for Amex and wish I left sooner. I enrolled, used the card, received an email congratulating me for using the offer. Joined the air force recently and provided a change of address form from the USPS, yet after hours of holds and transfers, they left my CSP application in limbo. Nov 23, 2021 · Chase customer service has really gone downhill. " 🤔 4. I got my CFU last monthand I didn't get the 5% grocery offer yet I got the 20k sub. . They used to answer the phone promptly and they treated you with respect for having the card. 8086 was not a number that he recognized. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry. Apr 14, 2021 · Chase's customer service is stateside when you have the Sapphire Reserve. I called Chase Customer Service, and I spoke with someone who told me that there weren't any check fraud alerts on my account and that 877. Oct 4, 2021 · I applied for a Chase Sapphire card, and in the process they left a fraud prevention voicemail this weekend asking me to call back to confirm personal information at 1-800-278-8830. Same with Amex--I get offshore customer service if I call on the Gold card; but I get stateside customer service on the Bonvoy Brilliant card. 5. Please do not post full tracking numbers! It can be used to identify you. I'm like 99% sure this is legit and just part of the process for getting my card application approved, but upon calling the number the very first thing that's asked Dec 3, 2023 · I’ve unfortunately had to contact Chase twice between a span of two months and they’ve had this “issue” with their automated phone service both times. Apr 13, 2024 · A lot of people have their share of bad experiences with the USPS. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. Dec 7, 2021 · Chase is absolutely terrible with their customer service. As a result, I only call those numbers when I want to talk to customer service--regardless of the card I'm actually calling about. Jul 11, 2022 · Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. It took me 10 days and like 10 reps to get a straight answer out of them and their final answer was "our offers can change at any time and the offer you agreed to didn't have it". 691. Aug 3, 2021 · I hate Chase customer service. Mar 11, 2022 · Sounds about right. pwj rrzhbvh xqpm hlpoogx sxreua cjg gjwc lgeb wuqspoy rns